The Digital Unite Blog

What is Video Good for?

Posted in New Technologies, What We're Up To

I know a lot about online video but I am still flummoxed by how best we should use it.  It’s all over the web and it should be an ideal tool for DU in all sorts of ways: to spread our message; to teach people; to get new users watching and making it.  But I am still stuck about what it’s REALLY good for and how best to use it.

I know a lot about it from my previous life, as I spent 2 years as Head of Video Production at big video-based website . For example, I know….

  • People watch in three main ways:full length, catch-up/TV style (like using the i-player); short, factual, “how-to” & information-based films (like recipes etc); silly stuff (short and often shared). 
  • They don’t watch more than 2-3 mins (unless they’re catching up).
  • Each film needs great content and a compelling reason to make people click on it (and spend minutes of their lives watching). 
  • It doesn’t need to be glossy – people don’t mind watching something tatty if the content is good.
  • People will always click on something funny over something serious.
  • Professional video’s very expensive – and very few video sites have found it cost-effective (even Youtube, which doesn’t even make stuff, isn’t making money)

And as well as knowing that when it works, it’s great, I also know that a lot of it just doesn’t work (I’m talking about the stuff made specially for the internet here, not TV online). People don’t watch it.  

I see so many videos online – that if I wasn’t watching as a video-person to see what they’re up to – I just wouldn’t click on/ wait to load/ finish watching.   Whenever Emma starts talking about making some “sizzle videos” for the site, I start growling and I wonder whether people really want video – or whether people who run websites think people want video.  

So I’m very interested in finding out more about people’s experience of online video, especially to inform what we do next for DU.    

Would you like to see more video on site?  Is it useful for teaching or encouraging new users? (see the Lovely Grannies for Youtube below – which they looked like they really enjoyed). And crucially, do you have any inspiring examples of organisations like us (small, good intentions, no cash) using video in really sensible ways?


March 25th, 2009 sophiet | 8 Comments »


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    8 Responses to “What is Video Good for?”

    1. Ray Bunnage Says:

      Some interesting comments have been raised about the value of video, especially regarding length, content and what encourages someone to watch one video and not another. I put the first batch of ‘Grannies 4 You Tube on You Tube one month ago. They have have attracted 335 viewings in that time. But why has one of the seven videos been viewed 103 times and another only 11 times? Could it be that the first video has been viewed the most simply because its the first in the list. But if thats the case why has the last video been viewed 49 times and the video before the one viewed 11 times been viewed 88 times? I think the likely cause is in the titles. With three videos of three different ladies talking about their school days viewers have had enough after two videos they don’t really wont to view a third on the same subject. So if my conclusion is correct its not just the content that is important but how you present it.
      Although Grannies 4 You Tube has marketing potential that was not the reason for doing it:

      I have found that staff at sheltered housing schemes are generally keen to encourage there residents to take an interest in computers but seldom see beyond the World Wide Web and emailing. You may say this is enough and for the majority it is but some want to go a little bit further. I would like to think this project demonstrates that there is a lot more that the computer can offer. Another lady I have worked with enjoys making her own Christmas cards. She is now having a go at making a Christmas greetings video.

      The ladies wanted to find a way to share their memories with as wide an audience as possible and You Tube seemed the best way forward.

      The making of the videos has both social and occupational benefits. At my last visit we agreed the next batch of videos will be about how World War 11 affected their lives which is an aspect of this time in history that gains very little attention so we are recording memories that may well have historical benefits.

      It is interesting to note that the three ladies in the video seldom spoke to each other prior to starting this project but over the next three week they plan to get together and have a pre-video chat.

      My conclusion must be that video has its benefits but must be fit for purpose. The Grannies 4 You Tube works because the ladies are involved in a project that stimulates them mentally and provides an opportunity for socialisation. I have worked with an on-line training company and have been surprised at the number of trainees who would prefer a book to work from or one-to-one tuition.

      And finally, Grannies 4 You Tube is indirectly a marketing tool in that it generates interest in the press and demonstrates to those organisations responsible for occupational therapy provided to the older generation that computers have a social/occupational benefit.

    2. None of these online tools/ ‘digital/ social media things’, in my opinion, – video, audio, iplayer, online scrabble, Facebook, Twitter – is of itself ‘the killer application’. Everybody is different and people get into things they find interesting, fun and useful. I think within that, video online has a really big role to play, because it’s instant gratification – you see what you make, you can see yourself online, anyone else with an Internet connection can see you too.

      Sophie, I think you are asking, so what – what’s that going to do for anyone and who’s really going to care or watch it? I don’t think that’s really quite, or at least not quite all, of the point. For DU, for Ray, for Grannies on YouTube, the point is that some older people who’ve never done anything like this now have, they’ve had fun doing it, it’s ticked all sorts of things for them and not just ‘digital inclusion boxes’ – it’s been emotional, social, their friends and family have seen them online, it’s probably therefore had an impact on feelings of well-being which has an effect on general health … if you really want to follow the trail of benefits.

      I hope like Ray, that in time, as the word gets out .. through this blog, through the sharing of links … that greater awareness will be raised. Of what? Of that fact that anyone – regardless of age and experience – can use and enjoy video online and video sharing sites like YouTube for a project they might enjoy, for a project their friends and family might enjoy witnessing, for a project some of the millions of casual YouTube users may bump into one day while idling surfing.

      What’ll be the point of that? Fun and learning for those involved and all the associated benefits (however transitory) as mentioned above. The opportunity to think about using online video to raise awareness of all sorts of other social, emotional, political issues (see the ad from Alzheimer’s Society on YouTube now http://www.youtube.com/watch?v=iyuQydStbV8 for example.)

      And a few more stones thrown at the ‘what would older people want with this’ wall-of-misconception.

    3. I think we agree that MAKING your own videos is a really great. It brings people together in a creative way and changes their experience of the web. Older people can do it as well as younger people (not news). As a business that trains older users, we should do more to encourage people to have a go.

      But beyond that we have to think about how (do?) we use video as a campaigning organisation – that wants more older people using computers, more SSD events, less digital disenfranchisement. How do we get our message across – and achieve these things?

      Maybe it IS just a question of encouraging more people to make films – but if for ex, we wanted to get a funding to do it – we’d need some thing more concrete than just “filming people”. It’s got to be something that reaches out to an audience, as well as fun to do.

      How did you get that Alzheimer’s link? Did someone send it to you? Were you looking for an example and knew about them already? Did you watch all of it? I watched the first 20 seconds – couldn’t really hear the sound ‘cos I’m in the office – then got bored of shots of pretty ladies and stopped watching. Am I alone in this?

      I’m genuinely interested in these questions – because that’s how we watch stuff online. Did they send it out to people? Would you have opened the link if it was sent in an email? Would we have embedded it on the blog if they’d asked us to?

    4. It’s interesting that I skimmed through these posts thinking ‘what a lot of words, wish there were some pictures’ and ‘I dunno the answer and am not sure of the question’. Then a friend of mine who’d been listening to the radio sent me these two ‘Christian the Lion’ clips and true I didn’t watch them all the way through, but they made me feel good, about me, her, lions and retro music and hairstyles:

      http://www.youtube.com/watch?v=HjWtRYaxmWM

      http://www.youtube.com/watch?v=9SnJzurn9VQ

    5. That lion def prefers blondes.

      I watched that AS video coz Dick asked me a question about it.

      I suppose in terms of can ‘we use online video to engage with new audiences and get the message out’, answer is yes, but not overnight and not without some (considerable and sustained) work to push it on and offline. And assuming the delivery of the message is just right also.

      Can we use online video to teach people useful things; erm, I think we can INSPIRE people to try something new, but really teach, really learn … no, coz I think overview/ sizzle stuff only works because of time and concentration, and Sophie all the things you know and talk about.

    6. But Em – saying ‘we can use online video to engage new audiences with some effort’ though true, doesn’t really get us anywhere. It’s like saying ‘the internet is a powerful communications tool.’ No way, is it? and gosh – is that the pope wearing a silly hat – and what ARE those bears doing in the woods?

      I suspect there are loads of lazy orthodoxies about online video – and about how we watch it. If we’re going to make vids that reach their audience, we need to really think that through first.

    7. A few random thoughts on this:

      After watching the Grannies4yt video, I immediately thought that I would like to make a video and put it on YouTube. But short of reciting my own poems, I’m not sure what sort of project would be suitable, or how I would go about it. Can it be done with a webcam? Yes I think it can, because I’ve seen somebody in the SS agegroup doing blogging style videos on YouTube, I think. It might be interesting to do a whole blog in video form and see if it has appeal. But I would need a lot of training first, I think,in editing etc.

      I think I have said before how good I find the Common Craft ‘Plain English’ videos for learning basics about baffling technologies. http://www.commoncraft.com/ But they are spoken in American, and spoken very fast; it would be good to see something similar at a slower pace for older people and spoken in English. You can of course get a licence to use theirs for teaching purposes, but I guess you want to be making your own stuff.

      Well, that’s touched on teaching people, and getting new users watching and making it. I’m not sure about spreading the DU message. I think one the groups where school children are helping the senior learners might make an interesting video. And thinking of the TV film that was made about me after the SS awards in October – they took shots of my computer screen as I ordered my groceeries from Tesco, and also showed some of my digital photographs, I think. Could videos be made on those lines, each one of someone learning a different application (is that the right word?) Perhaps that could be combined with the explanation in plain English approach of Common Craft, to make videos that are both teaching and message carrying.

    8. I love commoncraft. I think it’s one the kinds of films I think really really work. Not very swish – but so clear and helpful, and warm and friendly too. I like the idea of people learning new things – perhaps you should try making your first film along those lines?

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